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Bain Capital is one of the world’s leading private investment firms, with approximately $105 billion in assets under management. An unfortunate consequence of our size and global reputation is the misuse of our name, brands and reputation by imposters and cyber criminals publishing fake websites and engaging in fraudulent schemes often seeking personal or confidential information.
When communicating with Bain Capital through digital media, please:
- Be cautious about responding to unsolicited e-mails that appear to have come from a Bain
Capital email address. Such e-mails may be “spoofed,” and may in fact have come from another e-mail address at another domain name. If possible, check e-mail addresses carefully and respond only to known or authorized Bain Capital email accounts at the domain names listed below.
- Be cautious about clicking on links or opening attachments included with unsolicited e-mails that appear to have come from a Bain Capital email address. Again, these links may redirect to a non-Bain Capital site, and these attachments may include malware.
- Do not send e-mails intended for Bain Capital employees or representatives to anyone with an e-mail address other than an authorized Bain Capital e-mail address. Bain Capital does not permit our employees and authorized representatives to send or receive work-related e-mails from personal webmail accounts or any other address.
- Do not communicate or conduct business via messaging platforms including Telegram, WhatsApp or Signal. It is well known for attackers to use non-email communication media to conduct fraud and Bain Capital does not permit our employees and authorized representatives to send or receive work-related communications on such platforms.
- If you are or become suspicious of potential fraudulent activity when communicating through email or messaging platforms, including when setting up virtual interviews or other appointments, please confirm directly with your contact using their authorized Bain Capital email address or contact email@example.com for assistance..
- Confirm you are visiting a Bain Capital authorized website or the website of a Bain Capital authorized vendor. Bain Capital’s only authorized websites are posted through the below-listed domains. No other website domains are authorized.
Bain Capital’s only authorized vendor website is securely managed by FIS (DataExchange@fisclientservices.com) and is accessible through the below link. No other vendor websites are authorized. No other vendors are authorized by Bain Capital to communicate (including requesting or receiving) information through websites.
- Do not share your Bain Capital password or login ID with anyone, including anyone who claims to be from or associated with Bain Capital. Certain Bain Capital online environments are private, available only to investors through secure login procedures. Apart from allowing you to use your password and login to enter an authorized site, Bain Capital will never ask you for your password or login information in an unsolicited email or phone call. (If you forget your password or login, we will issue you new ones.)
- Do not communicate or deal with any person who claims to be a Bain Capital employee or representative but who is not affiliated with an authorized Bain Capital office. All authorized Bain Capital office locations are listed on our contact page. No other office locations are authorized offices of Bain Capital.
In addition, unsolicited telephone calls that appear to be coming from Bain Capital may be “spoofed,” and actually may originate from another number. If you regularly deal with a Bain Capital employee or representative, you may want to look up that person on the relevant Bain Capital authorized website noted above, and call him or her directly at his or her own work number, or through the main number of the relevant Bain Capital entity.
Imposters can use the Bain Capital name in furtherance of a variety of criminal activities. In particular, beware of scams purportedly affiliated with Bain Capital that promise extraordinary returns on your investment at little to no risk. These “high-yield investment programs” are frauds and are unfortunately quite common. For more information on high-yield investment programs and how to avoid them, visit the U.S. Securities and Exchange Commission webpage at http://www.sec.gov/answers/highyild.htm.
For more general guidance on avoiding internet crimes, visit the FBI webpages on common fraud schemes and recent e-scams at http://www.fbi.gov/scams-safety/fraud/internet_fraud and http://www.fbi.gov/scams-safety/e-scams, and the U.S. Securities and Exchange Commission webpage on avoiding fraud at http://investor.gov/investing-basics/avoiding-fraud. If you think you have been the victim of internet crime, you may file a complaint with the following government entities:
Bain Capital provides links to these resources for informational purposes only and is not responsible for their content.
If you have any questions about the above, the security of any Bain Capital communication, or have concerns about a website or e-mail communication that you suspect may be fraudulent, please contact us at firstname.lastname@example.org.