Diverse Leaders Modernizing the Healthcare Financial Experience for All

Case Study

As a leading healthcare technology company, Zelis is modernizing the healthcare financial experience by providing a connected platform that bridges the gaps in the financial system and aligns interests across payers, providers, and healthcare consumers. Since merging with RedCard Systems in 2019, another healthcare payments business, under the guidance of Bain Capital Private Equity, Zelis has cultivated an extensive client base—serving 700+ payers and millions of healthcare providers and consumers.

Zelis’ strength doesn’t just come from its sheer size and scale. It is also fueled by the breadth of backgrounds that exist across its workforce. With over 65% of the company’s senior leadership team being people of color and/or women, Zelis has concentrated on building a diverse, inclusive, and equitable organization where associates are empowered to bring their unique perspectives and experiences to their jobs. This is part of the reason why Zelis has been certified as a Great Place to Work and been recognized on Becker’s list of 150 top places to work in healthcare for consecutive years. In keeping with the company’s commitment to DEI, CEO Amanda Eisel, a former Bain Capital Operating Partner, has signed the CEO Action for Diversity & Inclusion pledge—the largest CEO-driven business commitment to advance diversity and inclusion in the workplace.

Zelis’ values are focused on making an “IMPACT”—by driving Innovation, embracing a growth Mindset, putting People first, acting with Agility, championing Collaboration, and building Trust. Its DEI efforts factor prominently into these values—particularly in the case of collaboration and trust. For Zelis, living these qualities begins by creating a welcoming atmosphere, where all associates can truly thrive.

Amanda Eisel
At Zelis, we commit to show up as our authentic selves. We bring together extraordinary talent who feel a sense of belonging and are empowered to make a positive IMPACT for our clients and our communities. Our growing number of associates tell us through third-party surveys that they feel valued, supported, and proud of the work they do because diversity of perspectives, backgrounds, interests, and skills is celebrated at Zelis.
Amanda Eisel, Chief Executive Officer, Zelis